Wiggles & Giggles Consignment

FAQ's (Frequently Asked Questions)

CONSIGNOR QUESTIONS:

Who can consign their items and become a seller?
Everyone is welcome to consign their gently used children's items.

How do I become a consignor?
In order to consign, you need to register. You can do that on the Consignor Registration page of this website. You will assigned your consigner number and can begin entering and tagging your items with our internet based program. There is a $10 fee which is to be paid at the time of consignor registration. You will need to pay via Paypal (a free credit card processing service).

Why is there a $10 registration fee for consignors?
Your registration fee helps cover the cost of the location rental, advertising, insurance, display racks, supplies, and more. Advertising is expensive and we want to let as many people know about the sale as possible. You must pay this fee at time of consignor registration. This fee cannot be refunded.
What percentage of the sales do I receive?
All consignors automatically earn 65% of their items that sell. By volunteering, you can increase the percentage of the sale price you keep. Volunteering for a one 4 hour shift consignors earn 70% of their total sales. Increase your percentage even more by Volunteering for one 4-hour shift during set-up OR during the sale AND one 4-hour shift during SORTING DAY (2 shifts total) - you earn 75%. Volunteer slots are limited so please sign up as soon as the volunteer schedule is open.

Who sets the prices?
Each consignor prices their own items. The lower you price your items, the better they will sell. You should think about what you would pay for the items if you were buying them. The minimum price you can set is $2.00 and prices should be in increments of 50 cents. There is no maximum price limit. At the sale, there is no negotiating the prices. However, the last day of the sale is the optional half price (50% off) sale day. It is up to you as the consignor to decide if you would like your items to be discounted on that day. When making your product tags online, you may choose which, if any, items you would like to be discounted.

What items are accepted for consignment?
Wiggles and Giggles Consignment will accept new and gently- used, high-quality children's clothing, indoor and outdoor toys, furniture, strollers, playhouses, high chairs, sports equipment, and any other items that are suitable for infants and children. All items must be in good condition. Clothing with stains, missing buttons, broken zippers, excess wear, holes, or tears will not be accepted.

What do you not accept for sale?
It is very important to Wiggles and Giggles Consignment that only safe products are sold at our events.

PRODUCT RECALL AND SAFETY INFORMATION:
As the seller/owner of an item, it is your responsibility to make sure all items meet current safety standards. As a consignor, you are required to check all of the items you consign to make sure none have been recalled before bringing them to drop-off. Please review these links for more information about recalled items:
http://www.cpsc.gov/

Where do I find wire hangers?
We require that you use wire hangers for all of your items. Dry Cleaning establishments are the best place to pick them up. Most dry cleaners will give you a modest amount of these items for free or will sell them to you for a reasonable price. You can also purchase wire hangers via Craigslist. Please note: The hangers will not be returned to you.

If I consign my items, do I need to stay during the sale?
No. Consignors drop off their items at designated times and return at the end of the sale to pick up their unsold items. You may also choose to have them donated.

How many items can I bring in to sell?
You may sell as many items as you would like - there is no limit. You must sell a minimum of 25 items.

What is the drop-off process?
Please expect to spend 20-30 minutes for drop-off. Upon arrival, all items will be checked in and reviewed, Have your items sorted by sizes, gender or product groups prior to arriving for drop-off to make this quick and easy for yourself.

Will I know what items have sold?
With our computer software, you may check your sales at the end of each sales day by logging on to the consignor page. You will know when, what and for how much something was sold for. Our event will not be a "live" sale meaning sales will not be downloaded during the actual sale hours. At the end of each day we will download all sales figures to the website. Please allow ample time for this process to occur.

What happens to my unsold items?
Any items that do not sell, consignors may take back. If you do not want to take back your items, Wiggles and Giggles Consignment will donate them on your behalf to a local charity. All items not picked up by the designated time will be donated.

When do I pick-up my unsold items?
Pick-up of items will be from 9:00 am to 6:00 pm on Tuesday following the sale.

Do I have to sort through the racks to find my unsold items?
No,we will have your items sorted for you for a quick pick up.

When do I get paid?
Consignor checks are mailed to you within 2 weeks of the sale ending.

VOLUNTEER QUESTIONS

Can anyone sign up as a volunteer and attend the volunteer/consignor preview sale?
Yes, anyone 18 years of age or older may sign up to volunteer on a first come/first serve basis. Only volunteers will be allowed to shop at the Volunteer PreSale and the Volunteer Half Day PreSale.

I am not a consignor but I would like to volunteer so I can shop early, can I do that?
Yes, anyone can volunteer. If you are not a consignor, your volunteer hours must be completed before the Pre-sale. We have 2 days before the Pre-sale that we need volunteers.

Can my husband volunteer?
Yes! We are always in need of strong men to help us during the set up and break down process or any time during the sale!

If my husband volunteers, can I shop at the pre-sale instead of him?
Yes. We will issue two volunteer Pre-Sale.

How long are the shifts?
4 Hours each.

What does a Volunteer do?
We need volunteers to help us with setting up, assisting customers, checking in consignors, security, checking out customers and sorting unsold merchandise for pick-up. As a Volunteer, you will earn the right to shop early at our Presale.
Please do not bring your children to the event when you are volunteering.

SALE QUESTIONS

How often will you have these sales?
The sales will be twice a year. There is a Spring Sale (Spring/Summer clothing) and a Fall Sale (Fall/Winter clothing).

Are the sales located indoors?
Yes. All sales are located indoors.

Are there any parking fees or entrance fees?
No. Parking is always free.
There is a $5.00 pass fee ONLY to shop the VIP Friday Night Sale. The VIP Friday Night Sale will be after the Volunteer & Consignor Pre-Sale BUT before we open to the General Public. Please pay for the pass fee via Paypal and print your receipt. The receipt will be your admittance ticket to the VIP Sale.
There is no fee to shop on Saturday or Sunday.

What items do you sell?
Girl's & Boys clothing - from Newborn thru Size 14, indoor and outdoor toys, books, baby equipment; anything and everything to do with infants and kids!!

What forms of payment do you accept?
We accept Cash, MasterCard and Visa. You must show a valid picture I.D. when using credit cards. CHECKS WILL NOT BE ACCEPTED

What is your return policy?
All sales are final. There are no returns. There are no refunds.

Can we "try on" the clothing?
No, we do not have fitting rooms on site.

Do you offer a discount day?
The last day of the sale (Sunday) will be our half day price (50% off) sale. Some consignors have chosen to discount their items by half price (50%) on this day. Tags will be clearly marked so you know exactly which items are discounted!

Where do the items come from?
The items we sell come from the local families who sign up to consign and actually earn money for the items they sell. Anyone is welcome to become a consignor and anyone is welcome to shop the sale. Consignor registration closes one week prior to the sale.

Who is allowed to shop at the Pre-sale?
Only volunteers and consignors are able to shop at the Pre-sale before opening to the General Public. There is also a VIP Friday night Sale (see above for information).

Can I bring my husband/wife/relative with me to the Pre-Sale?
Yes, each Volunteer/Consignor will be given one guest pass so that they can bring one person with them to the Pre-Sale. NO EXCEPTIONS.

Who is allowed to shop the half price (50%) Pre-Sale?
Only the Volunteers will be able to shop one hour before we open to the General Public.

How do I carry all my great finds while I am shopping?
We will provide large tote bags to use while shopping. Items can be placed in our Holding Area while you shop. We will place "HOLD" tags on large items.

Can children attend the sale?
You may always bring children while shopping. Children must stay with parents at all times. Due to space constraints, it is recommended that infants are carried in front/back carriers and not in strollers. All strollers and bags brought into the sale will be tagged when arriving to the Sale and checked upon leaving.

SPONSOR/VENDOR QUESTIONS

How do I advertise my company at your sale?
If you would like to be a Sponsor/Vendor at our sale, please e-mail us at wigglesgigglescs@aol.com